Mean Ratings by Degree of Familiarity with Store

REPUTATION RATINGS (MEAN)

Highest (9)

High (7-8)

Not High
(1-6)

Exxon Mobil

(288)

(39)

(60)

Product

6.24

6.58

4.84

Trustworthiness – Community

4.26

4.88

3.47

ÒGreenÓ – Protect Environment

4.64

4.94

4.16

Chevron

(293)

(50)

(92)

Product

6.51

6.50

4.83

Trustworthiness – Community

4.67

4.73

3.90

ÒGreenÓ – Protect Environment

4.99

5.33

4.94

BP Amoco

(209)

(50)

(90)

Product

6.49

6.11

5.29

Trustworthiness – Community

4.67

4.21

3.89

ÒGreenÓ – Protect Environment

5.20

5.18

4.06

 

 

© 2008 SAGE Survival and Growth Enterprise LLC. All Rights Reserved.

 

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